Privacy Policy
Last updated: December 2024
1. Introduction
GoodRex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our movie and TV show discovery service ("the Service"). Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
Information You Provide
- Account information: email address, username, and password
- Profile information: avatar, bio, and preferences
- Content you create: reviews, ratings, lists, and watch history
- Communications: messages you send to us or other users
Information Collected Automatically
- Device information: browser type, operating system, and device identifiers
- Usage data: pages visited, features used, and interaction patterns
- Log data: IP address, access times, and referring URLs
- Cookies and similar technologies for session management and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Personalize your experience and provide tailored recommendations
- Process your account registration and manage your account
- Enable social features and connections with other users
- Analyze usage patterns to enhance our features and user experience
- Communicate with you about updates, features, and support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. AI-Powered Features
GoodRex uses artificial intelligence to provide personalized recommendations. Your watch history, ratings, and preferences are analyzed to suggest movies and TV shows you may enjoy. This data is processed to improve recommendation accuracy but is not shared with third parties for their own marketing purposes.
5. Information Sharing
We may share your information in the following circumstances:
- Public profile: Your username, avatar, bio, and public lists are visible to other users
- Social features: Your activity may be visible to users who follow you
- Service providers: We work with third parties who assist in operating our Service
- Legal requirements: We may disclose information if required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
- Withdraw consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at the email address below.
9. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage of our Service. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Service.
10. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@goodrex.com.